Hello, I required to alter this reservation, I booked this flight, I bought insurance, I’m needing to go pay a visit to my mother who's got terminal Mind most cancers, I’ve been flying American the whole time and energy to get to check out her. I are already finding coverage every time, which time, My partner is snowed in and can’t appear home in time for you to glance soon after my Young ones so I can leave. I are actually on the cellular phone now for more than 1 hour endeavoring to transform or get a little something likely with my flight with Definitely no success as well as journey insurance coverage you provide and promote as doesn't deal with this kind of trip adjust crisis (!
My issue is usually that AA long responded to my issues and lies about good reasons the I had been bumped of flight.
Our flight from Greenville, SC to Dallas arrived by the due date but we were being needed to remain inside the plane on tarmac for nearly ninety minutes resulting in lots of to miss connecting flights. AA screwed up once more–nobody satisfied with becoming treated like cattle; you have never appreciated your customers.
We were being on AA 1517 from Miami to Roatan 02/13/sixteen and 02/14/16 & The flight was struggling to land in Roatan and diverted to Belize. I am acquainted sufficient with flying to know the Captain produced the suitable contact and the diversion was weather conditions similar. Upon landing in Belize we had been knowledgeable by the Captain there was a warning light-weight on an engine that needed to be tackled, the portion was obtainable in Belize. The result was a clear mechanical hold off. We deplaned and were being explained to we'd get foodstuff and drink. Just after more than an hour we experienced not been fed and a bit later on we were given a sandwich and bottled h2o after which you can explained to we could board.
My household just traveled from Boston MA to Charlotte NC and experienced a horrible encounter boarding the plane. The two my children have disabilities and we have been manufactured to board the aircraft final. I am not pleased with how your airline treats kids with disabilities. A policy modify really should be designed.
be there? And then NO place for them to stay til morning!! I hope There's some compensation for me in this case. I was incredibly unhappy With all the way American Airlines taken care of my flight.
I'm astonished at The dearth of purchaser service at American Airlines. I used to be a flight attendant for thirty yrs and took fantastic satisfaction during the teaching I obtained from American. On the latest excursion I watched a passenger and agent argue about which just one was ruder. There is not any evident enforcement of grooming principles any where in the company.
I had been on maintain for about forty minutes, with standard ‘updates’ from a supervisor named Tony…who was calling some unidentified Section to check on the 2nd, lacking voucher….when…Of course,, I used to be Lower off! I called back…only to get informed the wait could well be 18-25 minutes. I’m nonetheless waiting around on this contact again. This trip will be the journey of a life span for my spouse, a wounded veteran and most cancers survivor.
i have experienced horrible encounters with american Airways. I am able to’t even amount their consumer service mainly because it is much down below a just one star. shopper relations Reps are rude, brief, and unfriendly.
I have been endeavoring to make contact with the airline for more than one hour with no success. what are my selections?
I used to be scheduled for any flight leaving Ronald Reagan Airport to Columbus International Airport these days, boarding at two:forty two departing at three:50. Me and three Many others , sitting down in the assigned gate, hardly ever listened to the boarding announcement. After we recognized people today had been boarding went to the gate and were turned away. It was three:04 PM when we were instructed this. Head you the gate just shut two minutes prior and we sat and viewed the aircraft entrance of us for an additional 20 minutes. Individuals had been however dropping off baggage and boarding the aircraft . When asked why we can’t board the airplane, we were chastised from the staff members for not listening. The gate was crowded, and noisy. I can let you know we couldn't hear your staff members.
I actually strongly usually do not would like to fly with American Airlines ever once again, their customer service is Awful!!! I was on a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay over. Why on the globe do I really have to fly to Ny to return to Virginia. My combat was suppose to leave Miami International to Laguardia at 5pm. The flight was to begin boarding at 4:30pm they usually created an announcement that their would be a fifteen minute hold off and I went into the counter to question the representative if I used to be intending to make my link and she or he told me I would be great. The key reason why I checked on my relationship was since my lay above wax only fifty eight minutes. We’ll we boarded the flight so I assumed I can be good to catch More Info my link bug that was so we sat around the aircraft for over and hour although they fixed many of the required to deal with. They did not give everyone the prospect to try and make alternate vacation which was absolutely Improper. I was in Miami for my brother’s funeral since Thursday. My spouse performs two work and he needed to take off from do the job Thursday, Friday and Monday from the two Positions. I also needed to acquire off myself. The flight sooner or later took off and I missed my relationship.
I can assure you that This is actually the worst flight I've experienced in my total lifestyle. My mom and husband equally agree. We fly everywhere in the country and therefore are not new to traveling. General it absolutely was merely a terrible experience. We professional racism, incompetence and above labored and irritable workforce.
I would love a credit rating for just a flight we skipped from Phoenix to Spokane. We missed the flight as it took us so extended to get thru customs. We were traveling from Mazatlan and likely thru customs in Phoenix.